Process & Strategy

Creating Pathways: A Hopeful Strategy Against UAPs and UAEs providing Immigration Services

At Trustvisory Ltd., we have outlined a well-structured and comprehensive strategy for addressing unauthorised practitioners (UAPs) and unauthorized entities (UAEs) providing immigration services. We have established a methodical and fair process by outlining clear steps for communication and consequences. Our approach incorporates automation and escalation based on our system's detection. This strategy not only emphasizes compliance but also provides a structured path for those willing to rectify their actions. It makes the awareness and alert process transparent and actionable, while our system handles monitoring and escalation.

Communication Strategy 1. First Email - Initial Communication

Objective:

The goal is to educate UAPs and provide a clear opportunity for them to comply with regulations while discouraging continued malpractice.

First Email Example:

  • Subject:Immediate Action Required: Cease Providing Unauthorized Immigration Services
  • Email Content:
    • Introduction: Address the UAP formally. If possible, use their name and reference the services they are offering.
    • Key Message:

      "It has come to our attention that you are offering immigration services. Our records indicate you are not authorized to provide these services as you are not licensed to practice by a [regulatory body]."

      "You are required to remove any content or services related to immigration from your website and other platforms immediately."

    • Action Steps:

      • Option 1: "To legally provide these services, you can pursue proper education and certification with [name of regulatory body]. This would allow you to operate under their guidelines."
      • Option 2: "Alternatively, you can partner with authorized professionals by registering as an agent or associate under a licensed practitioner."
    • Proof Request:

      "If you already hold a valid license, kindly provide the relevant documentation for verification within 7 days. Please note that local licenses issued in other countries are not sufficient to operate here."

    • Warning:

      "Failure to comply will result in your inclusion in our Unauthorised Practitioners Database. This can have significant reputational and legal consequences for you and your business."

    • Closing Statement:

      "We urge you to address this immediately and take necessary actions."

  • Additional Suggestions:
    • Tone: The email should strike a balance between authoritative and supportive. It’s important to position this as an opportunity for them to rectify their actions.
    • Subject Line Variations:
      • "Notice of Unauthorized Immigration Services – Immediate Removal Required"
      • "Your Immigration Services Violate Regulations – Action Needed"

Internal Strategy 2. Monitoring System and Evidence Collection

Automating Evidence Gathering:

  • Leverage web scrapers and A.I.-powered tools to capture screenshots, videos, or archived content from their website and social media pages.
  • Use image recognition tools to match their branding or images across multiple platforms, ensuring you can monitor for hidden or duplicate content on other websites.

Metadata Logging:

  • Log dates, IP addresses, domains, and social media profiles linked to their business. This helps build a solid case in case of future litigation or escalation.

Example:

  • Evidence To Be Collected:
    • Screenshots of their website offering immigration services, social media posts advertising these services, client testimonials claiming successful outcomes, etc.
  • Automated Monitoring:
    • Tools can check for keywords like "immigration," "visa services," or phrases like "help with immigration process" and flag any content mentioning these.

Communication Strategy 3. Second Email – Escalation Based on Non-Compliance

Objective:

If no action is taken within 7 days, this email reiterates the same message but emphasizes consequences more strongly.

Second Email Example:

  • Subject: Second Notice: Immediate Removal of Unauthorized Immigration Services
  • Content:
    • Reminder of Initial Contact:

      "We previously reached out to you regarding your unauthorized provision of immigration services. You have failed to respond or take any corrective action."

    • Reaffirm Steps:

      "You must immediately remove all immigration-related content and cease offering these services."

    • Elevate the Warning:

      "If you fail to comply within the next 7 days, we will proceed to add you to our Unauthorised Practitioners Database, where your name and business will be listed in our database. Your clients may also be notified, and this can harm your reputation permanently."

    • Consequences of Non-Compliance:

      "Once flagged as a UAP, an awarness and alert campaign will be initited using various mediums depending on the severity of the case. Repeated offenses or failure to comply will result in your escalation to a higher level within our system, increasing the scrutiny you will face."

    • Escalation Example:

      Levels of Flagging:
        • Risk Score 1-2: Early stages of warnings. UAPs new in business and may still comply at this level.
        • Risk Score 3: Medium risk, UAPs are in business for long time and may still be willing to comply. UAPs are monitored closely, and AI starts tracking multiple platforms for content replication.
        • Risk Score 4-5: High risk, repeated offenses are identified, and no emails are sent. Their case is escalated promptly without delay in alert and awarness system, and their profile with picture may appear on public warnings indexed by search engines or forums.

Internal Strategy 4. Facial Recognition for Repeat Offenders

Objective:

Use facial recognition technology to track UAPs who attempt to bypass the system by rebranding under new names or entities.

How it Works:

  • Facial Data Collection: During your investigation, capture facial data (from public social media, websites, etc.) and add it to your system.
  • AI Matching: If they reappear with a new entity but the same face, the system will alert the team to investigate further.
  • Cross-Entity Tracking: Even if the UAP registers under a different name or business, their past infractions can follow them due to this advanced matching.

Example:

UAP "John Doe" previously operated under "Visa Experts" and was flagged at Risk Score 4. He shuts down the website but reopens under "Immigration Success" with a new brand. Using facial recognition and A.I., your system detects the same individual and flags this as a Risk Score 5 offender without issuing further warnings.

Communication Strategy5. Third Email – Final Notice, Public Disclosure and Reconsideration

Objective:

Inform the UAP they have been publicly listed in your Unauthorised Practitioners Database and provide them with a chance for reconsideration.

Third Email Example:

  • Subject: Final Notice: You Have Been Listed in the Unauthorised Practitioners Database
  • Content:

    • Public Disclosure:

      "Due to your repeated failure to comply with our warnings, we have added your business to our Unauthorised Practitioners Database. Your profile can now be viewed through search, including Risk Score."

    • Evidence Number:

      "Your have been assigned UAP/UAE Number: [numeric ID]."

    • Client Reporting:

      "Your Clients can now report additional concerns against your business directly on our platform. This feedback will be publicly available, further impacting your reputation."

    • Reconsideration Option:

      "You can apply for reconsideration and removal from this database if you can prove you have stopped offering immigration services and taken the necessary steps to comply with regulations."

    • Legal Ramifications:

      "Please note, failure to comply may expose you to further legal action."

    • Additional Suggestions:
      • Public Profile Example:
        • Name, Business Name, and Level (e.g., "Risk Score 4 – High Risk")
        • Evidence Number and direct link to a list of violations.
        • "Reconsideration Button" – Clicking this opens a formal appeal process where they can provide evidence of compliance.
        • "Client Feedback" – A section for existing clients to add their own experiences or complaints.

Internal Strategy6. Final System and Escalation Process

Automated Reporting:

Incorporate a dashboard for regulators and authorities to monitor UAP activity, flagging repeat offenders and generating automatic reports for further legal action.

Final Suggestions:

  • Automation: Integrate A.I. systems to streamline our reporting and detection processes.
  • Communicate with Regulators: Work closely with immigration regulatory bodies when UAPs reach Risk Score 4-5. All evidence to be forwarded to Regulatory bodies.
  • Public Awareness Campaigns: Launch campaigns to educate the public about the risks of working with UAPs and how to identify legitimate professionals.

This expanded strategy strengthens our approach by adding layers of monitoring, public transparency, and legal escalation while providing fair opportunities for UAPs to comply.

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